Privacy Policy

Clover Holiday Village

At Clover Holiday Village, we value the trust our guests place in us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or stay at our property.

1. Information We Collect
Personal Information: When you make a booking, we may collect personal information such as your name, contact details (email, phone number), identification documents, payment details, and special requests.
Usage Information: We may gather information about how you use our website, including your IP address, browser type, and browsing behavior, to improve our services.
Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences and tailor our content to suit your needs.
2. How We Use Your Information
Booking and Reservations: We use your personal information to confirm and manage your bookings, process payments, and communicate important details about your stay.
Customer Service: Your contact information allows us to provide customer support and respond to inquiries or requests.
Improvement of Services: We use collected data to analyze trends, improve our services, and enhance your overall experience at Clover Holiday Village.
Marketing Communications: With your consent, we may send you promotional offers or updates via email. You can opt out of these communications at any time.
3. Information Sharing
Third-Party Service Providers: We may share your information with trusted third-party providers who assist in managing bookings, payment processing, and maintaining our website. These providers are required to maintain confidentiality and protect your data.
Legal Obligations: We may disclose your information if required by law or to protect the rights and safety of our property, guests, or staff.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security protocols ensure that your data is handled safely.
However, no online transmission or data storage method is 100% secure. While we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information that we hold.
If you wish to opt out of receiving marketing communications, you can do so by following the unsubscribe link in our emails or by contacting us directly.
6. Third-Party Links
Our website may contain links to external sites not operated by Clover Holiday Village. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
7. Cookies Policy
Cookies are small text files placed on your device when you visit our website. We use cookies to improve functionality, track your preferences, and provide a better browsing experience.
You can control cookie preferences through your browser settings, although disabling cookies may limit certain functionalities of our website.
8. Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately. We recommend checking this page regularly for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at cloverholidayvillagekodagu@gmail.com.

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